ANNOUNCING OUR WALKER MOWER LOANER PROGRAM


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Walker Mower Loaner Program Policy 

Effective Date: 08/01/2023 

Program Overview: IPACO Inc. is delighted to introduce the Walker Mower Loaner Program, designed exclusively for our valued commercial customers. This program aims to provide assistance to customers who have purchased their original Walker Mower from us and are experiencing repair delays beyond their control. 

Eligibility: To qualify for the Walker Mower Loaner Program, customers must meet the following criteria: 

The customer must have purchased the original Walker Mower from IPACO Inc. 

The repair of the customer's Walker Mower cannot be completed within 24 business hours due to reasons such as parts availability, technician availability, or workload. 

The program is applicable on business days only, excluding weekends. 

Loaner Availability: Loaner Walker Mowers are provided based on inventory availability and demand. They are distributed on a first-come, first-served basis. If a loaner machine is available and not currently on loan to another customer, it may be provided to eligible customers. 

Maximum Loan Duration: Customers may borrow a loaner Walker Mower for a maximum period of 4 business days. If the required parts for the repair are on backorder for longer than 4 days, customers will need to wait until their original machine can be repaired. 

Customer Responsibilities: Customers participating in the Walker Mower Loaner Program are expected to: 

Allow an IPACO Inc. representative to take pre and post loan photos of the loaner machine. 

Conduct a joint inspection with the IPACO Inc. representative to identify and note any visible damage to the loaner machine. 

Accept responsibility for any damage to the loaner machine during the loan period. Damage costs will be billed on the repair ticket based on the inspection conducted jointly with the customer. 

Disclaimer: Participation in the Walker Mower Loaner Program is a courtesy service offered by IPACO Inc. It is not an obligation on our part, and we reserve the right to refuse loaner equipment at our discretion. While we understand the importance of servicing your needs and supporting your business, we cannot always guarantee the availability of loaner machines. 

Contact Information: For inquiries or to request a loaner Walker Mower, please contact our service department at 435-753-1942. Or info@ipaco.biz 

Note: This policy is subject to change without notice, and the terms and conditions may be updated as necessary. 

 

 

Política del Programa de Préstamo de Cortadoras Walker Mower 

Fecha de Vigencia: 08/01/2023 

Descripción del Programa: IPACO Inc. se complace en presentar el Programa de Préstamo de Cortadoras Walker Mower, diseñado exclusivamente para nuestros valiosos clientes comerciales. Este programa tiene como objetivo brindar asistencia a los clientes que han adquirido su cortadora Walker Mower original con nosotros y están experimentando retrasos en las reparaciones fuera de su control. 

Elegibilidad: Para calificar para el Programa de Préstamo de Cortadoras Walker Mower, los clientes deben cumplir con los siguientes criterios: 

El cliente debe haber comprado la cortadora Walker Mower original en IPACO Inc. 

La reparación de la cortadora Walker Mower del cliente no puede completarse en un plazo de 24 horas hábiles debido a razones como la disponibilidad de piezas, la disponibilidad de técnicos o la carga de trabajo. 

El programa se aplica solo en días hábiles, excluyendo los fines de semana. 

Disponibilidad de Cortadoras de Préstamo: Las cortadoras Walker Mower de préstamo se proporcionan según la disponibilidad de inventario y la demanda. Se distribuyen por orden de llegada. Si hay una máquina de préstamo disponible y no se encuentra actualmente en préstamo a otro cliente, se puede proporcionar a los clientes elegibles. 

Duración Máxima del Préstamo: Los clientes pueden tomar prestada una cortadora Walker Mower durante un período máximo de 4 días hábiles. Si las piezas requeridas para la reparación tienen un tiempo de espera de más de 4 días, los clientes deberán esperar hasta que su máquina original pueda ser reparada. 

Responsabilidades del Cliente: Se espera que los clientes que participan en el Programa de Préstamo de Cortadoras Walker Mower: 

Permitan que un representante de IPACO Inc. tome fotos antes y después del préstamo de la máquina. 

Realicen una inspección conjunta con el representante de IPACO Inc. para identificar y anotar cualquier daño visible en la máquina de préstamo. 

Acepten la responsabilidad por cualquier daño a la máquina de préstamo durante el período de préstamo. Los costos por daños se facturarán en el ticket de reparación basado en la inspección realizada conjuntamente con el cliente. 

Descargo de Responsabilidad: La participación en el Programa de Préstamo de Cortadoras Walker Mower es un servicio de cortesía ofrecido por IPACO Inc. No es una obligación de nuestra parte, y nos reservamos el derecho de rechazar equipos de préstamo a nuestra discreción. Aunque entendemos la importancia de atender sus necesidades y apoyar su negocio, no podemos garantizar la disponibilidad de máquinas de préstamo en todo momento. 

Información de Contacto: Para consultas o para solicitar una cortadora Walker Mower de préstamo, comuníquese con nuestro departamento de servicio al 435-753-1942 o info@ipaco.biz 

Nota: Esta política está sujeta a cambios sin previo aviso, y los términos y condiciones pueden actualizarse según sea necesario. 

 

Independent We Stand - Great Rocky Mountain Road Trip 2017 

STIHL Merchant Success Story: Ipaco – Where You’re Not Just a Customer

Friday, February 01, 2013

STIHL Merchant Success Story: Ipaco – Where You’re Not Just a Customer

by Bill Brunelle, Project Manager, Independent We Stand

Stihl Merchants

From left: Daryl Andersen, Devon Andersen, David
Andersen, Loyal Andersen with Mike Winger of
Intermountain STIHL, a branch of STIHL Inc



You probably know that STIHL Inc. distributes its products through independent businesses. They do this in order to help ensure their customers receive the best customer service and maintenance from product experts and technicians. STIHL sponsors Independent We Stand, a movement of local businesses and consumers dedicated to spreading the “buy local” message, in order to stand behind dealers like Ipaco who deliver on the STIHL promise every day.
Ipaco has been family-owned and operated since Loyal Andersen opened up shop in Logan, Utah, in 1974. Over the years, a lot has changed at Ipaco. They now carry everything from steel to STIHL.
What hasn’t changed over the past few decades is Ipaco’s commitment to their customers and to the community. I chatted with Loyal Anderson about how he runs his business, and his philosophy is to “buy locally whenever possible. From buying fuel for company vehicles through local stations, office supplies through local suppliers and our groceries at the locally owned grocery stores.”
All this local purchasing means locally owned businesses like Ipaco reinvest in the local economy at a 60 percent higher rate than chains and Internet retailers.* They provide a stronger tax base and more jobs than their national competitors. To join the movement or to find out the impact you could have on your own local economy by shifting your spending, visit www.independentwestand.org.


See original article. Click here.

Deep Roots: Continuity helps Logan's IPACO find success.

Wednesday, January 01, 2014

Deep roots: Continuity helps Logan’s Ipaco find success

By Kevin Opsahl, The Herald Journal | Posted: Sunday, November 25, 2012 12:00 am


deep root

Loyal Andersen’s office at Ipaco Inc. in Logan is, in many ways, just like any other space — except for a rather obscure object hanging on the wall. Mounted on a wooden frame is a small oil rectifier adapter — an aluminum casting — that Andersen developed back in 1974 for another company that was used to “separate the contaminants” out of car oil. Underneath the device is a quote from Richard Bach’s book “Illusions”: “What the caterpillar calls the end of the world, the master calls the butterfly.” Andersen used the decorative piece as a reminder of how far he has come — what began as a mismanaged product that failed in the market turned out to be the start of Ipaco, Inc. in Logan, a retailer of brand name outdoor power equipment and yard care products. “That product started the business — but it wasn’t the success of our business,” Andersen said. “It’s a reminder of what we went through. I wouldn’t have started a business like the one we got involved with in years ago, with the idea that I was going to be successful in Cache Valley — that would have been a hard call. The fact that I was forced into it, and then made something out of it, that’s the key. “So, no matter how tough things get, there’s always a shinny side,” Andersen said. Ipaco partly serves as a dealer of some of the most recognized brand names in outdoor equipment. Most recently, Ipaco was recognized for their success as a John Deere dealer for the past 25 years. “We feel good about the award,” Andersen said. “John Deere’s been good to work with over the years.” Daryl, one of Loyal’s sons who is a company vice president, said it’s a “great accomplishment” to be a long term dealer with a company. “John Deere is kind of changing the face of their business because they’re trying to consolidate ... smaller dealers are being merged with bigger groups,” he said. “But we’ve been a strong independent dealer.” The company’s inventory of John Deere equipment is certainly evident in the main showroom. There is a giant tractor there — in its signature green color — as well as shelves of John Deere toys for kids. But Ipaco is more than just dealer of brands like John Deere, Stihl, Ariens, and Toro — over time, it diversified into hardware, industrial sales, machine shop, fabrication, welding, metal sales and outdoor power equipment. Their products support local industries, farmers and public entities, and the company supplies a wide range of products and services. Their philosophy is, “If we don’t have it we can find it or make it,” according to Loyal. “Customers will come in with something that is three-fourths rusted away and ask for it to be replaced,” Loyal said. Daryl said the company’s success “has a lot to do with the community (needs) and the diversification in what we do.” “We do so many different things, that we have a very large customer base ... our reputation has been such that people have developed a trust in Ipaco,” Daryl said. Loyal attributes the business success to “the stability of the personnel ... They’ve got a tremendous commitment to the success of the business. That makes a lot of difference when you can count on people to work for you over time.” Loyal noted two employees who are not family that have been with Ipaco over its near-40-year history. Loyal started Ipaco back in 1974, which contracted with another company to make that car oil mechanical device. When that product became defunct, Loyal devoted time “to just doing things that we could — (like) machine designing.” It was a hard time for Loyal, who was raising four boys and supporting a family. “We had leased the building and purchased the equipment to do the product so when that fell through, it was kind of an empty feeling,” Loyal said. “We were starting up in a hole.” Loyal was working 16 hours a day, six days a week “trying to bring enough stuff in to keep that business going.” So he got Ipaco doing design and equipment work for places like Gossner Foods, Inc. — a fixture in the valley — and Pepperidge Farm, which had opened its Richmond plant only a few years earlier. Ipaco made conveyer belts and machines to package goods — they even developed a cutting-edge, high pressure water jet system that would cut Pepperidge Farm cake products to avoid having food get stuck in the old wire system. “If I was going to give credit to us getting over that tough time, it would have to be to Pepperidge Farm,” Loyal said. In 1978, the company moved from its start-up location near Zollinger’s to its current location on 1000 West. There wasn’t much there at the time, and Loyal decided to oversee the design himself as it was being built. Loyal designed a 12,000-square-foot facility in the back for all of their hardware and yard products to be built. Out in front was the retail store area. There have been four additions to the facility since it was built in 1978. In the 1980s Ipaco started making chisel plows after buying out a prominent manufacturer of those machines, Daryl said. That transaction “opened up distribution for chisel plow points and other parts in the agricultural tillage industry” that would be distributed to seven other states, he said. Around 1978, Daryl came into the company full-time. Two of his siblings, Deven and David, would follow join him later. “We put on a lot of hats because we’re a family business,” said Daryl, who did welding, cleaning and sweeping before being named a vice president. From 1987 into the 1990s Ipaco saw the growth of outdoor power equipment into its inventory, starting with John Deere. This led to another expansion of the 1000 West facility for a showroom to house the equipment. “That just took our business in a whole different direction. Once we started to be recognized as a dealer for John Deere, it just grew. We were able to align ourselves with other brands,” Daryl said. “But we never changed the face of our business.” Daryl and Loyal say they’re optimistic about Ipaco’s future, and the family keeps growing. Loyal has some of his grandchildren working there. “In a place with a lot of turnover, that can be very devastating to a business, so family unity here certainly provides stability to the business,” Loyal said. Daryl agrees. “We have been very lucky that we get along with each other. We have our own responsibilities. Loyal has loose rein on us; he’s not micromanaging. He lets us do what we need to do,” Daryl said. “We get together as a committee of three boys and dad to work out problems, but it’s not competitive. We respect each other.” Daryl said he got most of his business smarts just by watching his dad. “To be able to work with your dad and learn from his success in business and see what he does … you’re able to watch and admire times he deals with things that are difficult,” he said. See original article: Click here. ———— kopsahl@hjnews.com

Freedom Fire honors Cache Valley farming families

Freedom

Fire fire may have brought fun and fireworks to Cache Valley residents

Friday night, but it was the sight of local families who have kept their

farm in the same family for at least a century riding on lawn tractors

that brought everyone to their feet for a standing ovation at Maverik

Stadium.

Former Utah State University history professor Ross Peterson introduced five families who rode the lawn tractors that IPACO Inc. supplied, to the song “She Thinks My Tractor’s Sexy” by Kenny Chesney before giving a brief history of each farm.

“Farmers, they love the spot where the sagebrush grows,” Peterson said, referencing the Aggie spirit song. “Whether in 1856 or 2016, they are America’s farmers, and there ain’t no doubt they love this land.”



These families were being recognized at Logan’s annual Independence Day celebration for their Utah Century Farm and Ranch designation, meaning they’ve kept a farm or ranch in the same family continuously for at least 100 years. Although only five families were part of Friday night’s program, county agriculture officials say there are more than 70 families in Cache County that have century status.

The farms recognized at Freedom Fire 2016 were: River View Dairy and Munk Family Farms of Amalga (the Munk family); Crow Mountain Farms of Smithfield (the Erickson family); Boudrero Family Farm of Logan (the Boudrero family); the Zollinger Fruit Farm of River Heights (the Zollinger family) and Brooke Ranch of Paradise (the White family).

Holly Fjeldsted, executive producer for Freedom Fire, talked about why organizers chose to recognize century farmers and ranchers at this year’s event.

“They remind us of where we came from, our roots, why we’re Aggies,” Fjeldsted said.

Clark Israelsen, USU Extension agent for Cache County agriculture, praised the farmers and ranchers who were recognized at Freedom Fire.

“When it comes to being patriotic and doing what’s best to preserve the American way, nothing is more basic than providing food and fiber for our population,” Israelsen said.

Tammy Munk, whose family owns River View Dairy and Munk Family Farms, talked about what it meant to her to be honored at Freedom Fire.

“I think it’s a tribute to all farmers who stay in the business and keep it going,” Munk said. “It’s a full-time job; you’re up before the sun is and work late at night. These guys receive little recognition for what they do, so I think it’s great.”

One century farming story

Richard Boudrero’s ancestors were farming in Italy before coming to Utah territory in 1851. Boudrero’s great-grandfather, Domenico (Dominique), bought land in Logan, and it’s been in the family ever since.“That’s quite a heritage, don’t you think?” said Boudrero, a distribution manager at Utah State University. “To have a legacy of several farming generations is remarkable. I think about the sacrifices our pioneers made. They took a leap of faith and left their families for a better lifestyle. They came here on faith.”Boudrero talked about why he thinks the Boudrero Family Farm and Ranch, which raises crops and livestock off of 1000 West, has been kept in the family so long.

“They wanted to keep it in the family so if there were economic hardships and other people in the valley needed food, they could become self-reliant,” Boudrero said. “That’s the vision my father, grandfather and great-grandfather wanted.”

That commitment to helping others is still part of the Boudrero Family Farm and Ranch, he said.

“Thousands of other people live in the valley, and if trucks don’t move or there’s something that makes it so people can’t run to the store, I think all farmers would pitch in,” Boudrero said. “We’d have our land available to sustain people, which is an honorable thing to do.”

Boudrero said keeping farms in the family is becoming increasingly rare, given that agriculture does not drive jobs like it used to and the economy has become more diversified.

“It’s very easy for people to sell land, but it’s the harder, more honorable thing to keep working it,” Boudrero said. “Whole, natural food products is the most precious resource all people need and sometimes we take it for granted, but we can’t take it for granted. We hope all farms across the country continue to be successful and keep the profession moving forward for generations.”

Freedom Fire 2016 b

Freedom Fire 2016 a

"Think Outside the Big Box"

Wednesday, October 14, 2015

"Think Outside the Big Box"

Get more when you purchase your power equipment from IPACO:

  • Sales staff that knows their product.
  • Every unit sold is professionally set-up and running.
  • Any necessary adjustments are made before delivery.
  • Load bank test for all generators sold.
  • Free local delivery on all riding mowers, and two Stage Snow Blowers.
  • On-site Demo included in every sale.
  • Warranty registration is done for you.
  • We offer full warranty repair and service.
  • Factory trained technicians.
  • Priority service.
  • We sell parts for most brands.


Consider what you could be missing by thinking inside the "box". It's not price. We offer very competitive pricing.

Find out more about how shopping local benefits your local community.
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