Independent We Stand - Great Rocky Mountain Road Trip 2017
STIHL Merchant Success Story: Ipaco – Where You’re Not Just a Customer
Friday, February 01, 2013
STIHL Merchant Success Story: Ipaco – Where You’re Not Just a Customer
by Bill Brunelle, Project Manager, Independent We Stand
Andersen, Loyal Andersen with Mike Winger of
Intermountain STIHL, a branch of STIHL Inc
You probably know that STIHL Inc. distributes its products through independent businesses. They do this in order to help ensure their customers receive the best customer service and maintenance from product experts and technicians. STIHL sponsors Independent We Stand, a movement of local businesses and consumers dedicated to spreading the “buy local” message, in order to stand behind dealers like Ipaco who deliver on the STIHL promise every day.
See original article. Click here.
Deep Roots: Continuity helps Logan's IPACO find success.
Wednesday, January 01, 2014Deep roots: Continuity helps Logan’s Ipaco find success
By Kevin Opsahl, The Herald Journal | Posted: Sunday, November 25, 2012 12:00 am
Loyal Andersen’s office at Ipaco Inc. in Logan is, in many ways, just like any other space — except
for a rather obscure object hanging on the wall.
Mounted on a wooden frame is a small oil rectifier adapter — an aluminum casting — that Andersen
developed back in 1974 for another company that was used to “separate the contaminants” out of car
oil. Underneath the device is a quote from Richard Bach’s book “Illusions”: “What the caterpillar calls
the end of the world, the master calls the butterfly.”
Andersen used the decorative piece as a reminder of how far he has come — what began as a
mismanaged product that failed in the market turned out to be the start of Ipaco, Inc. in Logan, a
retailer of brand name outdoor power equipment and yard care products.
“That product started the business — but it wasn’t the success of our business,” Andersen said. “It’s a
reminder of what we went through. I wouldn’t have started a business like the one we got involved
with in years ago, with the idea that I was going to be successful in Cache Valley — that would have
been a hard call. The fact that I was forced into it, and then made something out of it, that’s the key.
“So, no matter how tough things get, there’s always a shinny side,” Andersen said.
Ipaco partly serves as a dealer of some of the most recognized brand names in outdoor equipment.
Most recently, Ipaco was recognized for their success as a John Deere dealer for the past 25 years.
“We feel good about the award,” Andersen said. “John Deere’s been good to work with over the
Daryl, one of Loyal’s sons who is a company vice president, said it’s a “great accomplishment” to be
a long term dealer with a company.
“John Deere is kind of changing the face of their business because they’re trying to consolidate ...
smaller dealers are being merged with bigger groups,” he said. “But we’ve been a strong independent
The company’s inventory of John Deere equipment is certainly evident in the main showroom. There is
a giant tractor there — in its signature green color — as well as shelves of John Deere toys for kids.
But Ipaco is more than just dealer of brands like John Deere, Stihl, Ariens, and Toro — over time, it
diversified into hardware, industrial sales, machine shop, fabrication, welding, metal sales and outdoor
Their products support local industries, farmers and public entities, and the company supplies a wide
range of products and services.
Their philosophy is, “If we don’t have it we can find it or make it,” according to Loyal.
“Customers will come in with something that is three-fourths rusted away and ask for it to be
replaced,” Loyal said.
Daryl said the company’s success “has a lot to do with the community (needs) and the diversification
in what we do.”
“We do so many different things, that we have a very large customer
base ... our reputation has been such that people have developed a trust in Ipaco,” Daryl said.
Loyal attributes the business success to “the stability of the personnel ... They’ve got a tremendous
commitment to the success of the business. That makes a lot of difference when you can count on
people to work for you over time.”
Loyal noted two employees who are not family that have been with Ipaco over its near-40-year history.
Loyal started Ipaco back in 1974, which contracted with another company to make that car oil
mechanical device. When that product became defunct, Loyal devoted time “to just doing things that
we could — (like) machine designing.”
It was a hard time for Loyal, who was raising four boys and supporting a family.
“We had leased the building and purchased the equipment to do the product so when that fell through,
it was kind of an empty feeling,” Loyal said. “We were starting up in a hole.”
Loyal was working 16 hours a day, six days a week “trying to bring enough stuff in to keep that
So he got Ipaco doing design and equipment work for places like Gossner Foods, Inc. — a fixture in
the valley — and Pepperidge Farm, which had opened its Richmond plant only a few years earlier.
Ipaco made conveyer belts and machines to package goods — they even developed a cutting-edge,
high pressure water jet system that would cut Pepperidge Farm cake products to avoid having food get
stuck in the old wire system.
“If I was going to give credit to us getting over that tough time, it would have to be to Pepperidge
Farm,” Loyal said.
In 1978, the company moved from its start-up location near Zollinger’s to its current location on 1000
West. There wasn’t much there at the time, and Loyal decided to oversee the design himself as it was
Loyal designed a 12,000-square-foot facility in the back for all of their hardware and yard products to
be built. Out in front was the retail store area. There have been four additions to the facility since it was
built in 1978.
In the 1980s Ipaco started making chisel plows after buying out a prominent manufacturer of those
machines, Daryl said. That transaction “opened up distribution for chisel plow points and other parts in
the agricultural tillage industry” that would be distributed to seven other states, he said.
Around 1978, Daryl came into the company full-time. Two of his siblings, Deven and David, would
follow join him later.
“We put on a lot of hats because we’re a family business,” said Daryl, who did welding, cleaning and
sweeping before being named a vice president.
From 1987 into the 1990s Ipaco saw the growth of outdoor power equipment into its inventory, starting
with John Deere. This led to another expansion of the 1000 West facility for a showroom to house the
“That just took our business in a whole different direction. Once we started to be recognized as a
dealer for John Deere, it just grew. We were able to align ourselves with other brands,” Daryl said.
“But we never changed the face of our business.”
Daryl and Loyal say they’re optimistic about Ipaco’s future, and the family keeps growing. Loyal has
some of his grandchildren working there.
“In a place with a lot of turnover, that can be very devastating to a business, so family unity here
certainly provides stability to the business,” Loyal said.
“We have been very lucky that we get along with each other. We have our own responsibilities. Loyal
has loose rein on us; he’s not micromanaging. He lets us do what we need to do,” Daryl said. “We get
together as a committee of three boys and dad to work out problems, but it’s not competitive. We
respect each other.”
Daryl said he got most of his business smarts just by watching his dad.
“To be able to work with your dad and learn from his success in business and see what he does …
you’re able to watch and admire times he deals with things that are difficult,” he said.
See original article: Click here.
Freedom Fire honors Cache Valley farming families
Fire fire may have brought fun and fireworks to Cache Valley residents
Friday night, but it was the sight of local families who have kept their
farm in the same family for at least a century riding on lawn tractors
that brought everyone to their feet for a standing ovation at Maverik
Former Utah State University history professor Ross Peterson introduced five families who rode the lawn tractors that IPACO Inc. supplied, to the song “She Thinks My Tractor’s Sexy” by Kenny Chesney before giving a brief history of each farm.
“Farmers, they love the spot where the sagebrush grows,” Peterson said, referencing the Aggie spirit song. “Whether in 1856 or 2016, they are America’s farmers, and there ain’t no doubt they love this land.”
These families were being recognized at Logan’s annual Independence Day celebration for their Utah Century Farm and Ranch designation, meaning they’ve kept a farm or ranch in the same family continuously for at least 100 years. Although only five families were part of Friday night’s program, county agriculture officials say there are more than 70 families in Cache County that have century status.
The farms recognized at Freedom Fire 2016 were: River View Dairy and Munk Family Farms of Amalga (the Munk family); Crow Mountain Farms of Smithfield (the Erickson family); Boudrero Family Farm of Logan (the Boudrero family); the Zollinger Fruit Farm of River Heights (the Zollinger family) and Brooke Ranch of Paradise (the White family).
Holly Fjeldsted, executive producer for Freedom Fire, talked about why organizers chose to recognize century farmers and ranchers at this year’s event.
“They remind us of where we came from, our roots, why we’re Aggies,” Fjeldsted said.
Clark Israelsen, USU Extension agent for Cache County agriculture, praised the farmers and ranchers who were recognized at Freedom Fire.
“When it comes to being patriotic and doing what’s best to preserve the American way, nothing is more basic than providing food and fiber for our population,” Israelsen said.
Tammy Munk, whose family owns River View Dairy and Munk Family Farms, talked about what it meant to her to be honored at Freedom Fire.
“I think it’s a tribute to all farmers who stay in the business and keep it going,” Munk said. “It’s a full-time job; you’re up before the sun is and work late at night. These guys receive little recognition for what they do, so I think it’s great.”
One century farming story
Richard Boudrero’s ancestors were farming in Italy before coming to Utah territory in 1851. Boudrero’s great-grandfather, Domenico (Dominique), bought land in Logan, and it’s been in the family ever since.“That’s quite a heritage, don’t you think?” said Boudrero, a distribution manager at Utah State University. “To have a legacy of several farming generations is remarkable. I think about the sacrifices our pioneers made. They took a leap of faith and left their families for a better lifestyle. They came here on faith.”Boudrero talked about why he thinks the Boudrero Family Farm and Ranch, which raises crops and livestock off of 1000 West, has been kept in the family so long.
“They wanted to keep it in the family so if there were economic hardships and other people in the valley needed food, they could become self-reliant,” Boudrero said. “That’s the vision my father, grandfather and great-grandfather wanted.”
That commitment to helping others is still part of the Boudrero Family Farm and Ranch, he said.
“Thousands of other people live in the valley, and if trucks don’t move or there’s something that makes it so people can’t run to the store, I think all farmers would pitch in,” Boudrero said. “We’d have our land available to sustain people, which is an honorable thing to do.”
Boudrero said keeping farms in the family is becoming increasingly rare, given that agriculture does not drive jobs like it used to and the economy has become more diversified.
“It’s very easy for people to sell land, but it’s the harder, more honorable thing to keep working it,” Boudrero said. “Whole, natural food products is the most precious resource all people need and sometimes we take it for granted, but we can’t take it for granted. We hope all farms across the country continue to be successful and keep the profession moving forward for generations.”
"Think Outside the Big Box"
Wednesday, October 14, 2015
"Think Outside the Big Box"
Get more when you purchase your power equipment from IPACO:
- Sales staff that knows their product.
- Every unit sold is professionally set-up and running.
- Any necessary adjustments are made before delivery.
- Load bank test for all generators sold.
- Free local delivery on all riding mowers, and two Stage Snow Blowers.
- On-site Demo included in every sale.
- Warranty registration is done for you.
- We offer full warranty repair and service.
- Factory trained technicians.
- Priority service.
- We sell parts for most brands.
Consider what you could be missing by thinking inside the "box". It's not price. We offer very competitive pricing.
Find out more about how shopping local benefits your local community.